Disclaimer
Important Notice:
Compass World LLC is a privately owned application-assistance service with no connection to the New Zealand Government or Immigration New Zealand. You can apply for an NZeTA or New Zealand visa yourself, through the official NZeTA app, without using our service or paying our fee.
Updated: Oct 27, 2026
This Disclaimer applies to entrygov.com (the “Website”), which is operated by Compass World LLC (“we”, “us”, “the Company”), a private company registered in the State of Wyoming, United States.
1. We Are Not the Government
entrygov.com is run by a private company, and nothing about it is official: we have no affiliation with, endorsement from or connection to the New Zealand Government, Immigration New Zealand or any New Zealand immigration authority.
We run a private, paid service that helps travellers complete an New Zealand Electronic Travel Authority (NZeTA) application.
Anyone who would rather apply without our help — and without our fee — can do so directly through the official NZeTA app.
2. Information, Not Legal Advice
Everything on this Website is general information. It is not legal advice and shouldn’t be treated as such.
Using the Website does not make us your lawyer or your regulated immigration adviser. If your circumstances call for specific advice, speak to a qualified legal or immigration professional.
3. Keeping Information Accurate
We take reasonable care to keep the information here accurate and current, but New Zealand entry rules and procedures can change at any time without warning.
We therefore can’t promise that every page always reflects the latest rules or is free of errors, and we encourage you to check the official requirements yourself where it matters.
4. What Our Service Is — and Isn’t
Using our service is entirely optional; you don’t need us to obtain an NZeTA or visa.
What we do is make the application easier and better supported, which can include:
- checking the information you submit for completeness and formatting
- guiding you through each required field
- customer service and technical help
- submitting your NZeTA or visa information in the correct structure
- limited help with a permitted re-submission
What you pay us is one clearly stated service fee, covering our platform and support — nothing more.
Whether you may enter New Zealand is decided by the New Zealand immigration authorities alone; nothing we do can sway, hasten or guarantee that decision.
5. Limits on Our Liability
To the fullest extent the law allows, Compass World LLC accepts no liability for direct, indirect, incidental or consequential loss arising from the Website or our services — including, without limitation:
- travel delays or disrupted itineraries
- refusal of entry, an NZeTA or a visa
- technical faults, outages or interruptions
- failures by third-party providers
- events beyond our reasonable control, including force majeure
You use this Website at your own risk.
6. Links to Other Websites
We sometimes link to external sites for your information. We don’t control or monitor them and can’t vouch for their accuracy or availability.
A link is not an endorsement and doesn’t imply any affiliation.
If you follow a link, you do so at your own discretion and under that site’s own terms and privacy policy.
7. What We Ask of You
By using the Website and our service, you agree to:
- give accurate, truthful and complete information
- make sure you meet the entry requirements before you apply
- accept that false or misleading information can lead to refusal of entry and other legal consequences
8. Site Availability
We do our best to keep the Website available at all times, but maintenance, technical problems, third-party outages and other factors can cause interruptions.
We can’t guarantee uninterrupted or error-free access.
9. Agreeing to These Terms
Using the Website means you have read and understood this Disclaimer — and our Terms of Service, Privacy Notice, Cookie Notice and Refund & Cancellation Policy — and agree to all of them.
If you don’t agree, please stop using the Website and our services.
Contact Us
Questions about this Disclaimer? Contact:
Compass World LLC
support@entrygov.com
+1 (888) 493-8485
1200-1309 Coffeen Avenue, Sheridan | Wyoming | US
Website: entrygov.com